For customers who purchase the templates from our website –
Step 1: Please log in your account first.
Step 2: You will enter the “My account” page. Please click “Downloads” on the left hand side.
Step 3: You will be able to see the templates that you have just purchased in zip file format, or you will be given a link to our Box.com if the file size is too large. Click to download the file. Please note that the download link usually valid for one month only.
If you have any problems getting your file, please contact us for help.